![]() Businesses that watch every penny can exploit the major benefit of the “bring your own device” (BYOD) phenomenon. With Cloud Phone, businesses, startups in particular, can eliminate the cost of traditional phone services and equipment. Even better, Cloud Phone makes it likelier that callers will reach a live person instead of getting punted into a voicemail system, said Barnum.Īnother perk: big savings. That good first impression can boost confidence in a business. Cloud Phone lets even the most modest mom-and-pop shops deliver their customers a polished, professional experience that “gives the appearance of a larger business.” In the game of attracting and keeping customers, perception is reality, argued Barnum. You can modify practically every feature to fit the work styles of a variety of business types and the professional image you wish to exude. ![]() ![]() “We talk about people rather than extensions,” said Barnum.Įxperts, meanwhile, can dive in and customize Cloud Phone to fit their needs. Voxox shields users from the complexities of designing, configuring and maintaining a PBX system with a mobile-first, user-centric website. Other business-focused features include voice-to-email transcription and an auto-attendant that helps callers reach the right department or person.Ī streamlined, user-friendly interface gives even technophobes the tools to get up and running. Voxox Cloud Phone also supplies a dedicated phone number and supports call-routing policies that, for example, prevent business calls from reaching employees in the dead of night. “It makes sense that when someone calls you, the call goes directly to your phone,” said Barnum.Īfter a sign-up and setup process that takes a few minutes-the company offers preconfigured profiles that you can customize later-the hosted PBX service seamlessly transfers incoming phone calls to a worker’s mobile phone. VoIP Meets Mobile in the Cloudĭesigned for teams of 10 employees or fewer, Cloud Phone leverages something that practically everyone keeps on their person at all times: their cell phones. While dealing with vendors, putting out fires and generally keeping things running, desk phones ring, voicemails pile up, and worse, inquiries from potential customers go unanswered. Voxox, a San Diego-based provider of voice over IP (VoIP) phone services for businesses, launched Cloud Phone, a virtual or hosted PBX (private branch exchange) solution for small businesses.Ĭloud Phone solves a big problem for small business owners and how they handle inbound calls, according to Tristan Barnum, vice president of marketing for Voxox. ![]()
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